Creative Circle Media Solutions

Meet the team

At Creative Circle, we have a core team of staffers and consultants who have worked on many of our projects, and then a broad group of contractors and freelancers who are experts in specific areas – from type design and photo coaches to server configuration and SEO – who we can call in for specific tasks. The folks below are members of our core team.

Bill Ostendorf

Bill Ostendorf is president and founder of Creative Circle Media Solutions, a network of talent he has been building for more than 30 years. Because he believes that quality journalism is essential to American democracy, he has committed his company to helping local and family owned media thrive.

Scott Kingsley

Scott joined Creative Circle in August 2022 as COO, but he's very familiar with Creative Circle and most members of the team. As COO, he oversees customer support and new site launches as well as our facilities and equipment and other stuff. And he has long served as one of our specialist consultants on audio and video issues.

Lynn Rognsvoog

Lynn Rognsvoog is our design director and has worked in the newspaper and magazine publishing industry for more than 30 years, and has experience in print and web design, art direction, design coaching, word and picture editing, and management. She has a passion for finding the best way to tell each story.

Tim Benson

Tim, our lead developer and software engineer, began working with Creative Circle in 2006. He is the engineer behind the core of our entire software stack.Tim is a techie who specialized print media. …

Sean Finch

Sean is our VP/Sales and is involved in product development and sales of our software and other services – from outsourcing to print redesigns. He also provides web sales training and leads sales blitzes to help our clients generate more revenue from our web platforms, particularly through web display ads and Premium Pages.

Greg Booras

Greg Booras has joined Creative Circle Media Solutions as National Sales Director in November, 2022. He is focused on helping us expand into the magazine industry and accelerate the growth of the company across all industries and product categories. He’ll play an active role in product development as well as sales.

Lisa Newby

LIsa Newby joined our team in January, 2022, and is leading our webmaster services team. She helps clients get the most out of their web sites, SEO, newsletters and social media. She also serves as a designer and will help produce publications who outsource their production to us in our East Providence office.

Darryl Greenlee

Darryl is one of our leading software developers and also a top-notch problem solver. A native Rhode Islander, Darryl has always been pulled between his creative and analytical sides. He attended the University of Rhode Island intending to graduate with a degree in chemical engineering. However, college had other plans for him.

Terese Mihalcin

Terese is a developer who works primarily on building and modifying individual web sites for our clients. Like everyone at Creative Circle, she also works in our support queue so you will get an occasional email that she has fixed or changed something on your site.

Heather Swift

Heather is a software developer and programmer and works on back-end development and web site launches at Creative Circle. Heather has over 29 years of professional experience in systems analysis and design, database design and management, and web design and programming.

Adam Crownoble

Adam is leading the charge of developing our newsroomQ platform, which is built in Ruby on Rails. Adam is a veteran, full-stack software developer who's been working in the field for more than 15 …

Carolyn Flynn

Carolyn Flynn is a journalist, media consultant, newspaper designer and author of literary fiction and nonfiction based in Rio Rancho, New Mexico. She serves as our writing coach and has helped with some of our own marketing.

Kevin Dilley

Kevin Dilley, who lives near Kent, Ohio, is a 20+-year newspaper veteran with varied writing, design, editing, photojournalism, management and teaching experience. Kevin has been working with Creative Circle since 2000 and joined the group full time in 2001. Kevin came to Creative Circle after a two-year stint at The Providence Journal where he was a photo editor, assignment editor and designer.

Jennifer Boucher Albers

Jennifer Boucher Albers, a native New Englander, has been working in the newspaper industry for 16 years. In that time she has held the roles of reporter, copy editor, designer and picture editor. She has particular interest in sports coverage, multimedia and alternative/niche publications, and often brings a younger, slightly unconventional sensibility to the mix.

Kristen Powell

Kristen Powell has more than 16 years of newspaper experience as an editor, designer and art director. She brings a reader-focused approach to design, using images, text and graphics to create pages that offer depth and context for heavy readers and rewarding scannability for light and occasional readers.

Denise Bass

Denise handled a wide range of projects, from producing print products to designing web sites. She does some programming and web site modifications as well as coaching clients on photo pre-press.

Deborah Withey

Deborah is Deputy Managing Editor/Presentation of the The Virginian-Pilot, Norfolk, Virginia. Before joining the Pilot in June 2004, Deborah was Design Consultant for Knight …

Ellen J. Meany

Ellen J. Meany is the publisher of The American Prospect and the president of the Alternative Newsweekly Foundation. She was the digital director for the Small newspaper group and the creative director for Isthmus — Madison, Wisconsin’s alternative weekly newspaper

Charlotte

On Feline Fridays, Charlotte - the Ostendorf's kitten – joins our team. She tries to be helpful, cleaning off our desks by pushing things onto the floor and entertaining us with her exploits.

Think you have what it takes to join our team?

At Creative Circle Media Solutions we're always looking for the best talent in the industry. If you think you have what it takes to be on our team, send us a copy of your resume, salary requirements …

Finally! A complete editorial system that works!

For a long time, people asked us which editorial system we would recommend. It was a tough question. We are very familiar with most of the industry's options, and they all have fatal flaws. The …

Best of print, best of web: Herald-Citizen web site launches with mediasiteQ and paywallQ

PROVIDENCE, R.I. – The Herald-Citizen new website in Cookeville, Tennessee, went live recently with a Creative Circle Media Solutions redesign that brings together the best of the newspaper and the best of web.

Daily Journal redesign an investment in what matters – Kankakee, Illinois

Readers in Kankakee, Illinois, got a message loud and clear this week as the Daily Journal launched a redesigned newspaper that CEO and president Len Robert Small describes as an investment in both …